Project Overview

This project, undertaken for the New Urban Communities Authority, involves the comprehensive operation, maintenance, and training services for sewage lifting stations and artesian well water stations in Al Shorouk City. The project aims to ensure the reliable operation of wastewater conveyance and groundwater extraction systems while maintaining compliance with operational, environmental, and public health standards. In addition to operation and maintenance activities, the project includes specialised training programmes to enhance the technical capabilities of operation and maintenance personnel, improve asset management practices, and ensure the long-term sustainability and reliability of the city's water and wastewater infrastructure.

Scope of Work

The project encompasses the complete operation, maintenance, and training activities associated with sewage lifting stations and artesian well water stations, including:

• Continuous operation and monitoring of sewage lifting stations and artesian well water stations.
• Preventive, predictive, and corrective maintenance of pumps, motors, valves, generators, electrical panels, mechanical equipment, and electromechanical systems.
• Operation and maintenance of sewage lifting systems, including wet wells, dry wells, rising mains, collection chambers, and auxiliary equipment.
• Operation and maintenance of artesian wells, including wellheads, submersible pumps, electrical systems, pipelines, storage facilities, and associated infrastructure.
• Inspection, cleaning, and maintenance of pipelines, valves, tanks, and hydraulic structures to ensure efficient system performance.
• Operation and maintenance of SCADA, instrumentation, automation, and control systems where applicable.
• Monitoring flow rates, pressure levels, groundwater extraction rates, equipment performance, and operational parameters to ensure reliable service.
• Emergency response, fault diagnosis, and corrective maintenance to minimise operational interruptions.
• Spare parts management, equipment condition assessment, and replacement of deteriorated components.
• Development and implementation of technical training programmes for operation and maintenance personnel covering system operation, equipment maintenance, safety procedures, emergency response, and best operational practices.
• Preparation of operational reports, performance evaluations, and technical documentation in accordance with New Urban Communities Authority requirements.
• Implementation of occupational health, safety, and environmental (HSE) standards throughout all project activities.

Technological Impact

The project enhances the efficiency, reliability, and sustainability of sewage and groundwater infrastructure through the integration of advanced operation and maintenance technologies. The implementation of SCADA systems, real-time monitoring, automated control solutions, predictive maintenance strategies, and digital asset management improves operational visibility, enables early fault detection, and optimises the performance of sewage lifting stations and artesian well water stations.

The technical training programmes strengthen the capabilities of operation and maintenance teams, support knowledge transfer, and promote the adoption of modern infrastructure management practices. These technological and operational improvements contribute to reducing downtime, improving energy efficiency, extending equipment service life, enhancing system reliability, and ensuring the sustainable operation of sewage lifting stations and artesian well water stations throughout Al Shorouk City.